Overview & Reviews

The 2014 Jeep Grand Cherokee receives a host of changes this year. Highlights include a refreshed exterior design, a new 3.0-liter V6 diesel engine, a new eight-speed automatic transmission and an updated interior with new technology features.

• Upscale interior
• Irrefutable off-road ability
• Plenty of luxury and technology-oriented features
• Outlandish SRT model.
• Strong and fuel-efficient engine lineup, including a new diesel V6

• Typically more expensive than competitors
• Diesel engine is noisy when idling.
• Stiff ride quality

User Reviews:

Showing 1 through 10 of 174.00

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  Wasted dough! - 2014 Jeep Grand Cherokee
  By Tony - November 17 - 3:34 pm

  I purchased my 2014 Grand Cherokee AWD with the 3.0 Eco Diesel option. Everything about the car was awesome especially since I also had the trail rated package and air suspension option. The problem with this car was the electronics. Constant issues with the entire control dash lighting up with error messages, poor attention to detail in wiring harness (under fenders exposed wiring for headlights!) just a nightmare with multiple electronic computer flash upgrades. Then, while driving, at 65 mph and up, the steering would vibrate from left to right and the dealer was never able to fix it! The dealer! The engine is fantastic. This diesel is incredible and economy was around 27-28 m.p.g. Not bad at all. Almost to the year, I was so fed up with all issues, I drove it to the Honda dealer and traded for a 2015 Honda CRV, AWD. No issues at all! What kills me most is the drop in value. I lost an easy $25,000 on this vehicle that the manufacturer claim is the most luxurious vehicle and the Jeep name brand which is supposed to represent quality and durability. I should have listened to my friends that owned these cars. I should have used the Lemon Law! Get an Audi, VW, or Porsche Cayman with the same engine.

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  My Last "premium" Jeep - 2014 Jeep Grand Cherokee
  By marcusknyte@yahoo.com - March 21 - 9:09 pm

  Jeep Grand Cherokee Diesel 2014: Ill start with Do Not Buy anything that costs 50k+ from Jeep. I dont think they know anything about supporting this level of cost of automobile. Their service is absolutely horrible. Not at the dealership lever but the corporation itself. I have had numerous problems with my DEF system since purchase. I am at 14900 miles now and still have issues. I have been to the shop 5 times now. It has all so far been related to the emissions system. ] When I call Chrysler I talk to some of the rudest people I know in customer service. They reflect the same level of satisfaction I have come to expect from my Jeep Grand Cherokee Diesel 2014. As I type this I am waiting for parts to come in so I can take it in again. Just this morning I got a DEF message pop up. I called my case manager and could not get a hold of her. Every time I call the general team number it goes to voicemail. So I called Chrysler Corp and spoke to a rude person who said she cant help and would put me to my case manager. She did and I got voicemail. Its like they dont really care at all about their product or satisfaction of the customer. I am looking into a legal means to get my problem resolved. I hope there is a class action lawsuit against these guys to teach them better responsibility.

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  Beware! Poor quality + poor customer service! - 2014 Jeep Grand Cherokee
  By rlarocca - February 23 - 12:30 am

  I purchased my Grand Cherokee new in September of 2014. As of today, it has spent over 35 days at the dealer for numerous issues - transmission, radiator, gps, bluetooth, brake recall, electrical recall, rusting of tow hooks, water pump, interior door panels broken from the factory. Jeep has refused to negotiate under the New Jersey Lemon Law and has kept me waiting since August. I was also promised that customer care would call this week after my Jeep spent 10 days waiting for a radiator and water pump. Still no answer. Fiat/Chrysler/Jeep have the worst quality as per the latest Consumers Report that came out last week - and the worst customer relations in the business!

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  My $33,000 piece of junk! - 2014 Jeep Grand Cherokee
  By natalie - February 17 - 11:05 pm

  I currently have a 2014 Jeep Grand Cherokee Laredo 4x4 and it was the biggest mistake and waste of money! I have had nothing but problems with this Jeep. It has stalled numerous times, I have smelled a burning smell coming from my dash, my touch screen radio goes blank, my turn signals get stuck on while I am driving, my dash flashes and I have no idea how fast I am going, my shifter gets stuck in neutral, my transmission jerks, my back tires kick, sometimes my keyless entry works and sometimes it doesnt. I have never written a review about anything before but I also have not been this disappointed about anything in my life! My 2014 Jeep Grand Cherokee was the biggest mistake I have ever made. Do not waste your time or money. They are not safe. If you are like me and unfortunate enough to have one of these do not bother calling FCA with any complaints! They will ignore you, make you think you are crazy and then ask you to stop calling them about your problems! Do yourself a favor if you are looking at a Jeep Grand Cherokee and stay far far away from them, trust me if you dont you will regret it just like I do.

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  Not safe to drive! - 2014 Jeep Grand Cherokee
  By Melissa - April 25 - 7:54 am

  Where to start. When the car arrived there were some interior pieces partially off and in the front passenger side a bunch of wires were hanging down by the floor. Red flag? Hmm. Here we go, Issues I have had: -Control screen goes black randomly and radio shuts off. As well as everything else I access via this screen. -Randomly says key fab has left the vehicle and dings when it hasnt. -AC/Heat are extremes. If you decide to adjust temp, takes like 15 minutes for it to actually change. -Gear shifter, yikes! Hard to know what you actually shifted into. You think you pushed it all the way forward for Park but no, half the time, it is in reverse. -----SCARIEST of all is the transmission! It hesitates whenever you need sudden acceleration like trying to make a left turn! Almost got into a few accidents because of this potentially deadly flaw. I have to drive knowing that my transmission will seize and not to try and to do any rapid or quick accelerations. Had it looked at many times and they tell me nothing is wrong. We updated software, have a great day. I leased this poor excuse for a vehicle and I wish I could get rid of it today. Will never buy another Jeep Vehicle again.

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  So many problems with 2014 Jeep Grand Cherokee - 2014 Jeep Grand Cherokee
  By lincoln16 - March 29 - 12:39 pm

  The day I drove my 2014 Jeep GC off the lost the issues started. As I waived goodbye to my dealer sales rep I notice the Jeep steering wheel is mis aligned and the Jeep pulls to the left on the highway. After multiple realignments and numerous trips to the dealer, they could not fix the issue. Even a Chrysler tech rep came out and could not fix the problem. Then not more than two weeks into ownership and the engine light starts going on and off. After multiple restarts, the engine light goes off only to come on a few days later. A few days after that, the transmission wont go into reverse gear. More trips to the dealer and still not fixed. Im warning everyone...Do Not Buy a Jeep GC.

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  Be ready to acquaint yourself with the Lemon Law - 2014 Jeep Grand Cherokee
  By carlton765 - November 3 - 8:57 pm

  Loved this car for its fir 1k miles. Great MPG, great value, good looks. Then it all started. In the shop 11x for various issues, poor fit/finish, including 7x for the check engine light. The service manger was ultra-apologetic and said they hadnt been adequately trained and encouraged me to escalate within Chrysler. Living in California made this a no brainer to claim Lemon Law protection. Ahead of even doing that however Jeep bought the vehicle back, compensated me for the literally 30hrs of time Ive spent either at the dealer, on the phone, or dealing otherwise with this disaster of an American car. Yes it was ultimately handled, but avoid at ALL costs.

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  Dont buy a Diesel - 2014 Jeep Grand Cherokee
  By Jodi - August 3 - 7:48 pm

  We own at 2014 Jeep Grand Cherokee Overland Diesel. I love the car it drives great when it drives. Thats the key point here. Its been serviced 14 times yes 14 and today as I write this its in again and now for 2 weeks the list is growing and now they found metal in the oil pan. We dont know what we can do. We bought it in MO and now live in CO. I truly love the car and the way it drives and the Diesel has been great on gas mileage we own a Dodge 2500 Diesel. But I cant handle all the endless trips to the dealership. It has stranded me 2x and almost caused a serious accident when the engine stopped going at 60mph. We filled a lemon claim but all we got was a letter back saying thank you for submitting. I sure hope no one else has to go through this nightmare.